This Crazy Writing Life: Amazon Ads Part Three–Don't Forget to Press the Clutch...

By Steven Womack

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So you’re the type that wants to be in charge, right? The thought of targeting your Amazon Ads to a bunch of folks you may or not want the ad to go to is a real problem. Maybe you don’t trust the Amazon algorithm. Maybe you’re the kind of person who would rather drive a manual transmission than an automatic.

Okay, there’s room for all types. So how do you get started?

In last month’s installment of This Crazy Writing Life, we pondered Amazon’s automatic targeting and how the Amazon algorithm based its decisions on your metadata. Metadata is a term you see tossed around a lot these days. I kinda sorta think I understand what metadata is and how it works, but I’m not sure I’ve ever seen an actual definition of the word.

So I did what people do these days: I Googled it.

Metadata, according to that internet bastion of absolute truth (Wikipedia), means “data that provides information about other data, but not the content of the data itself.”

Say what? Data about data?

Continuing on with Wikipedia, metadata is data that gives you insights into other data. There are numerous kinds of metadata: descriptive, structural, administrative, reference, statistical, legal… A lot to take in, more than we actually need.

Before we get too deep into the weeds on this, let’s narrow our focus to the question of what is metadata for indie publishers and what does it do?

Now we’ve bitten off a bite-sized chunk. Metadata for indie publishers is the information (data) that will help lead a customer to your book. This information primarily falls under two main classifications: keywords and categories. If you’re going to attempt to manually target your promotions efforts on Amazon (or anywhere else), you’re going to have to get your head around these two dynamics.

Keywords are words or phrases that, when a potential customer types them into the search bar, takes them—hopefully—to your book. If you’ve written a book called Pole Vaulting for Dummies, then when someone types “pole vaulting” into the search bar, your book is going to be in the pool of books that Amazon pulls up.

But there’s more to it. Not only do good keywords make your book show up in search results, but if you’re running a Sponsored Products campaign (see the last two month’s columns on Amazon advertising), then your ad gets featured in pages for other books that pop up as a result of the search. If you include the keyword phrase “Mark Twain” in your metadata, then your book will not only show up in search results for Mark Twain, but as a Sponsored Product ad on every other book page that’s pulled up.

So you’re beginning to see how important this is, right? The right keywords will make your book pop up all over the Amazon place. But the wrong, or ineffective, keywords will consign you to obscurity.

It’s not just the keywords, though. You can also control how closely the customer’s search results match your keywords. There are three broad match types in the Amazon ad platform.

Exact matches are just what the name implies. You know exactly what search query you want to target. Exact matches include close variations like plural or singular versions of the phrase, but you need to be as specific as possible and you need to enter the words in the exact order you want them to appear in the search. If your keyword phrase is “private eye noir novels,” then “noir private eye books” isn’t going to give you a hit.

If you choose the phrase match option, that means you have a precise idea of what you’re trying to target, but you’re willing to be a little looser on the interpretation, like if your keyword phrase is part of a longer phrase. In other words, if your keyword phrase is “private eye noir novels” and someone types in “private eye noir novels set in New Orleans,” you’ll get a hit.

The third option is the broad match. This is the match type that will give you the largest number of hits, but you run a real risk that the some of the hits may be so far off base that they won’t give you any results. Ricardo Fayet in Amazon Ads For Authors goes so far as to recommend that you not choose broad match as an option in Sponsored Product ads.

So let’s look at Category targeting. What are categories on the Amazon platform?

Imagine that Amazon.com was a brick-and-mortar bookstore. If you were looking for a romance novel, you’d either go to the store directory and see which shelves housed romances or you’d just wander around until you found the right shelf. Same with mysteries, suspense/thrillers, or books on car repair or stock trading…

It’s vital that your book be assigned to the right categories. In a brick-and-mortar bookstore, when a book’s put in the wrong category, it’s misshelved. If someone looks long enough and hard enough, they may find it. In the vast online bookstore known as Amazon, though, when your book’s in the wrong category, it’s lost.

But it’s not just a matter of readers being able to find your book. Each category within Amazon (with the exception of some categories that we’ll touch on in a second) has its own best-seller list. The competition within each category varies tremendously. In some niche categories, you might need to sell only a dozen books to be an Amazon number one best-seller.

So what are the exceptions I mentioned? In a recent article on Amazon categories, Kindlepreneur guru Dave Chesson writes that 27% of the categories you can pick on the KDP dashboard are what he calls “ghost categories.” These are categories that don’t have a name, don’t have a category path on the Best Sellers page, and if you select it, your sales don’t count toward a bestseller tag. You almost always want to avoid putting your book in one of these.

It’s also important to understand that over half the categories on Amazon are duplicate categories. Which means if you select three of these categories (and three is all you’re allowed), then you’re really only picking one.

Here’s the other challenge when you’re determining which categories to place your book in: there are over 19,000 categories!

Yep, Amazon’s a dang big bookstore.

And Amazon’s constantly changing the rules. As I mentioned a few lines earlier, you can request that your book be placed in three categories. You used to be allowed ten, but the rules changed. Even then, there’s no guarantee your book will wind up in the categories you want. Amazon can deny you the ones you want or stick your book in other categories without even telling you. It’s important to understand how this complicated system works to get the best results. Embed keywords for a specific category in your book description, your book’s content, or even the title. That’ll help.

Do you have a sense now of how big a task this is? As I’ve mentioned in previous columns, if you’re going to embark on an indie pubbing journey, you’ve got to constantly be studying, learning, observing. This is bidness, folks, and ya’ gotta take it seriously.

How do we manage to get our heads around all this without spending forty hours a week studying how all this works. After all, most of us have lives of some kind and other demands on our time.

The best tool I’ve found, by far, is another offering from our friends at Kindlepreneur. Dave Chesson’s made a career out of mastering the indie publishing space and Kindlepreneur’s PublisherRocket is one of their best tools for mastering the keyword and category challenge (let me just jump in here, as I have before, and say with complete transparency that I’m not an affiliate with Kindlepreneur or anyone else; I’m not making a buck off this if you buy it; I’m just happy to share something that really works).

PublisherRocket enables you to discover categories and keywords, analyze your competition, and develop Amazon Ads—all in the same place. Let’s do a quick case study here, based on my earlier reference to the author who writes a book called Pole Vaulting For Dummies. You’re the author and you’ve written the book, copy-edited it, put together a great cover, and you’re ready to pull the trigger on KDP.

Fire up PublisherRocket and type in the “keyword search” bar the words pole vaulting.

Turns out there are a slew of books published on Amazon about pole vaulting (didn’t know it was such a hot area). Let’s click on the first one, Alexis Monroe Kiefer’s The Pole Vault Coaching Handbook.

PublisherRocket tells us that Ms. Kiefer’s book on pole vaulting was published 1647 days ago, its Amazon Best Seller Rank is 975,271—not great but I’ve seen worse—and it’s 78 pages long. This book does not have targeted keywords in its title, and it costs $20.00. PublisherRocket estimates its daily sales as $3.00 and its monthly sales at $20.00.

Okay, it’s not likely the author’s making a living off this book but, hey, she’s slinging a few copies here and there.

Then you hit the “See The Categories” button and the good stuff happens.

This book is only listed in two categories:

Books>Reference

Books>Sports & Outdoors>Other Team Sports>Track & Field

For each category, there’s a button to get Insights on that category (Sales to #1, Sales to #10, Average Publishers Price, and the Monthly Sales of Category’s Top 30 Bestsellers). Then there’s another button that gives you all the Keywords for that category.

Are you beginning to get a sense of how valuable that data is? I read an article about how date is the new oil—those that have got it control the market and a lot more. I believe that’s true.

Let’s wrap this one up. The last three installments of This Crazy Writing Life have been designed to just barely break the ice on Amazon advertising. I just wanted to give you a start, but if you really want to do a deep dive into making this all work, then you’re going to have to spend more time than we’ve had here. Ricardo Fayet’s Amazon Ads For Authors is the best and most complete resource out there. I recommend starting with that.

Once again, thanks for playing along.

Editors- You DO Need Them

By Dale T. Phillips

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Editors are essential to improving your work and aiding your success. Most writers are blind to the faults in their own writing, despite being sharp about discovering them in every other printed work. I’m no exception, and though I’m paid to evaluate and edit other manuscripts, I still pay another good editor to help make my manuscripts better. However, when I send my manuscript to my editor, I’ve done a great deal of cleanup beforehand, to give her less work to do. Note that some editors charge by the page, which is a crap system. Something that needs a lot of cleanup takes far more time than a very clean page, so go for editors who work hourly, to save yourself money. And get honest ones- my editor thought the latter half of a novel needed rewriting, so sent it back for revisions before spending hours editing something that would be significantly changed. 

There are different types of editors and editing, and disagreement about which is which, as some of these terms are variable. Some combine more than one of these in their inclusive editing. Know up front what you’re getting and paying for.

• Manuscript evaluation/appraisal— This high-level check is for the essential quality of your manuscript. Does it work as a book? Does it have commercial viability? Does it have the elements it needs for publication, or are there major problems which must be corrected first?

• Developmental or Story editing— This is a check that the structural story works as it is, or may need chapters/characters moved around, added/deleted, or simply further detail in certain areas. Completed story arcs?

• Line editing— This check is for content and flow, things like consistency of voice, point-of-view, tone, and clarity, and slack writing which may sag or need some punching up.

• Copy editing— This type drills down to the precision bits on a word-for-word basis, usually working to a style type or sheet. Different copyeditors work using different standards, though, so make sure you agree with yours. 

• Proofreading— Checking for any and every error, in text, layout, numbering, placement, etc.

• Fact checking— If you have a manuscript with a lot of facts in it, you may need one of these editors for verification of the information you’ve included.

Because most Indie writers don’t have a lot of surplus income, they blanch when told they MUST have a good editor for their work, before it goes out to the buying public. Since good editing runs $50 or more per hour, they despair at not having hundreds of dollars to make their work better. Especially when they hear that there are different levels of editing, and the work might need more than one editing pass. Ouch! When you’re talking about a thousand dollars or more for each book, that’s real money to most writers.

And if the writer is expecting an editor to wear all those hats and correct all the errors in a manuscript in one pass, and to do it cheaply, well, that’s like looking for unicorns. So the money-impaired writer is tempted to skip the process altogether, or to assume a publisher (if they go that route) will take care of that. Skipping (or even skimping) on editing is a bad business decision that will adversely affect a writing career. As a reader, when I encounter a poorly-edited book, I seldom read that author again. If their story wasn’t even worth an editing pass, then it’s not worth wasting my time to read it, or anything else by them. So what’s a poor writer to do?

It’s never too early to start your search for a good editor, to get them lined up for when you’ve got a work ready for their red pen. Know what type of editing you’ll be getting for the money and get some samples up front. Many writers got burned paying for poor levels of edits they didn’t want or need. You’ll need to do some careful research for this one, to find someone you’re comfortable working with, who can be trusted to work in a timely fashion, and who provides quality for the price. You can start an editing fund right away, even if it’s a few bucks a week. Forego the pricey coffee, young hipster, and bank those four dollars so your work will be better. Your stories are worth it, aren’t they?

Here are some ways to get your manuscript in shape BEFORE you send it to the editor. The less work the well-paid editor does, the less you pay. You’ll see that each method described here will do some of the work of different editors. It’ll catch a lot of simple stuff, but it’s extra work that takes an editor more time to point out and mark up.

• Study about feedback, using beta readers, writing groups, and workshops. Get advance feedback for your work through the methods described there. Story edits for flaws can cause massive rewrites, driving up the cost of your editing, and taking a lot of extra time. When your story passes muster with all your free feedback sources, then send it on to a pro.

• Our brains play tricks when scanning text, gliding over mistakes, so copy the text into a different type of file, and change the font, and the size, and print it out. You’ll catch a lot of things you didn’t see before.

• Get a helper, someone to listen, and read through your work- slowly. Do this in stages, so you don’t overdo it. Mistakes will sound like dull clunks in many cases. You’ll wince when hearing some of the stuff you wrote that looked okay on paper. Mark it all and fix that stuff!

• Some people recommend reading it backwards. If that floats your boat, go for it. Haven’t tried that one yet.

Check with the editor in advance when you know you’ll soon have a manuscript for them. They might be busy for weeks with the work of someone else, and you don’t want to have your manuscript sitting around. Once you’ve put in all the free feedback, and had other eyes on the text, NOW you’re ready for a proven, paid set of eyes for your work. You’ll swear up and down your manuscript is perfect, but you’ll be shocked to discover what you missed when you get it back. 

On the path to success, quality is necessary to establish a trusted “brand”- with clean, well-told stories, your audience will grow. Having a lot of mistakes in your manuscript will get you dinged in reviews, and may convince some to not buy or read it. Lay the groundwork for a long-term writing career you can be proud of.

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Dale T. Phillips has published novels, story collections, non-fiction, and over 80 short stories. Stephen King was Dale's college writing teacher, and since then, Dale has found time to appear on stage, television, radio, in an independent feature film, and compete on Jeopardy (losing in a spectacular fashion). He's a member of the Mystery Writers of America and the Sisters in Crime. 

www.daletphillips.com

Agents- You Don’t Need Them

By Dale T. Phillips

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In the past, literary agents were sometimes useful and necessary for selling a manuscript to a publisher, and as an author representative, negotiating a better deal for the author for the sale of the book rights. Unsolicited, un-agented manuscripts were often sent to the publishing house. These were called over the transom (the crossbar above a door), because in the olden days, some were literally pushed through the window portion over the transom in the hopes that someone would read them. They would be dumped into a slush pile, and good luck to anything that broke out of that oubliette. Once in a great while, somebody would scan some of the manuscripts in the pile and find a pearl in that mountain of clamshells (not even oyster), and a miracle occurred, and the book got published. Extremely low odds, but it didn’t stop the flow. Hope springs eternal in the hearts of writers. 

In the latter part of the twentieth century, the publishing houses churned in a frenzy of consolidation and mergers. The people taking them over were interested in profits more than literature, and things changed dramatically. Many people who had been in the business for the love of books went away (voluntarily or just cut), and the ones remaining had to do more with much less. One thing that got outsourced was the discovery of buyable manuscripts. Many publishers announced they would not accept unsolicited manuscripts. Some still did, even though they advertised the opposite. They just didn’t want to deal with what they considered were piles of junk. So they pushed the work of editors and screeners onto literary agents, who would take on the burden of sifting through submissions for the needle in the haystack, the sellable manuscript. Agents became the gatekeepers to the Big Leagues- if you didn’t have an agent, you couldn’t even get someone to read your work. Agents were convenient for traditional publishing, because they’d recommend manuscripts that had some merit. If an agent sent nothing but duds, they wouldn’t be around long.

Generalization follows. Agents screen by what they think will sell to the handful of editors they have contact with. And instead of reading actual manuscripts to start, they rely on the query letter from hopeful authors. A (usually) one-page letter is a summary of what the book is about. It can be scanned rapidly, and usually discarded. Their reasoning is that if a writer cannot write a good query, the manuscript isn’t likely to be good. So now New Author must spend a lot of time composing the Perfect Query, all to hunt for the elusive Great Agent, who will take them on, to find the Perfect Publisher. Trouble is, the Great Agents are all booked up, and few are taking on new clients. Guess where that leaves New Author? Going through listing of potential agents to query, studying what kind of book they prefer to represent, and firing off a batch of queries to the selected group. Why in batches? Because the agents then usually take their sweet time about responding, if they respond at all. It can be days, but is more often weeks or months before the author hears back. And the response is usually “Thanks, but it’s not for us.”

How does one find a good agent that will take them on? At this point, it’s a matter of rare good fortune. While there are excellent agents, there are some who are just awful, and a portion who are downright toxic or even criminal. Some famous authors have struck deals with well-bespoken top agents, only to discover horrendous abuses. See the horror stories of Laura Resnick and Kristine Kathryn Rusch. Sometimes the agents wouldn’t bother notifying the author of additional potential deals. A bad decision by an agent can be costly. And that’s just the honest ones! But new writers are so desperate to get an agent (a process that can often take years) that they’ll sign with the first one who indicates interest. It can be a catastrophic mistake. 

The problem is that anyone can say they’re an agent, hang out an agent shingle tomorrow, run an ad or two, and within a few weeks, probably have hundreds of submissions, because there are so many people hungry for traditional publishing that they’ll sign with anyone who’ll take them. They’ll be taken, all right, usually to the cleaners. 

Agents need no certification or education, no degree, no proof of ability, no license, no standards. It’s all voluntary. In many cases, they give legal advice on complex contracts (which benefit themselves)- in other words, practicing law without a law license, which is actually a crime. Thousands of authors hand over their careers and money to absolute strangers, with little or no vetting other than they saw a listing somewhere. And then a few emails and a phone call or two. “They seemed nice, and eager to work with me.”

The publishing houses mostly send the money due the author for advances and royalties to the agent/agency. When does the author get paid? At the whim of the person holding the money. Imagine if your employer sent your paycheck to your bank, who then decided when and how much to give you of the money you’d earned! 

It’s always a good practice to be in charge of your own finances. If you do decide to sign with an agent, try to work it so the payments from the publishing house go to you first, or to each their share. After all, the agent is supposed to be working for you. Then you pay the agent. Unusual, but not unheard of. 

Other problems with agents are that if you decide to part ways, you might still have to pay them forever for any of your books they represented, or even any you sold elsewhere while you were signed with them. Yup, you could wind up forking over your 15%, even twenty years after you got rid of them. Worse than alimony. And if they sold anything of a series, they may try to get a cut of any future things you sell from that series, even after you’re no longer working together. Dean Wesley Smith (with over 40 years of experience) says writers don’t need agents anymore. He says it’s like giving fifteen percent of your house value to the person who cuts your lawn. 

Many authors say they love their agent. Some authors don’t want to talk about bad experiences with agents, for fear they’ll be blacklisted, because the Manhattan book world is a tiny bubble. And it’s possible an author might not even know for a long time they’re being badmouthed in the industry, and why doors are closed in their face. But many more will tell of the hell they went through with agents. One well-known example had an author finding out only years later that their agent had died! 

If you want to work with an agent, be careful. Have any contract with the agent and with a publisher additionally vetted by qualified, licensed Intellectual Property attorneys, not just agents who say they know what they’re doing. In the new world of publishing, agents are far less useful than they used to be. With all the changes, it’s getting tougher for them to make a decent living as well. Not having an agent means not having to give up a good chunk of profits, which are slim enough. 

However, if you want to meet agents, writer conferences are the best places, because many agents go there to find new clients, and expect to get pitched. Some agents even schedule pitch sessions at these conferences, where a prospective writer has a few minutes to pitch the agent on a book proposal. Many writers get asked for part or all of a manuscript, based on those few minutes. At least the agent will give it a chance. 

If you do this, have a killer tagline to catch their interest. Follow with a few sentences similar to a description of other books the agent has done, or top-sellers. Think high-concept: for example, Gone Girl crossed with Silence of the Lambs, that sort of thing. Keep it simple, exciting, and show you know the marketplace and what type of book that agent represents. Most have their likes and dislikes available on their website, so do your homework first. Some give precise guidelines for how to pitch them. Don’t think your manuscript is so wonderful that a strictly children’s author representative will suddenly want your adult science fiction novel (yes, this kind of idiocy still happens). But if your book is like others the agent has represented, say so. 

Your pitch could go something like this: 

“Hello. I’m [author name], and my novel, A Time for Tea, is an eighty-thousand-word cozy mystery about a blind librarian who solves crimes in her small Welsh village. It’s similar in tone to Murder by the Sea, which I see from your website you represented. This is my first novel, although I’ve had mystery stories published in [credits].” 

This pitch shows the author has done their homework, and in many cases, the agent would want to hear more. The conversation might end with the agent asking for a partial manuscript, maybe the first fifty pages or so. I’ve seen this happen so many times at conferences, and the writer comes out of the session stunned, starry-eyed, and grinning from ear-to-ear. It’s wonderful to see dreams come true, so give them the moment and don’t harangue them with lectures about what other paths they might want to think about. If they’re happy, let them live their dreams. Of course, if someone asks for your advice, wait a bit and then give them the truth as you see it. Just don’t volunteer to be a buzzkill or dream-crusher, and remember that timing is everything. 

Remember that you don’t need anyone’s permission to publish, nor do you have to wait years to be chosen by gatekeepers. You can publish independently while you pursue a traditional path if you want, becoming a hybrid author, or any way that makes you happy. And if you achieve outstanding success as an independent, the traditional publishers will then want you even more.

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Dale T. Phillips has published novels, story collections, non-fiction, and over 80 short stories. Stephen King was Dale's college writing teacher, and since then, Dale has found time to appear on stage, television, radio, in an independent feature film, and compete on Jeopardy (losing in a spectacular fashion). He's a member of the Mystery Writers of America and the Sisters in Crime.